TERMS and CONDITIONS

Payment

All payments are made at the time of booking your appointment online. Payments are in NZ dollars through Stripe and include GST. With the First Light Flower Essences of New Zealand®, there is an additional charge for overseas shipping cost. Please email me for this cost. Payment plans are available for the First Light Flower Essences of New Zealand® Workshops, HypnoSuccess Soul Coach® and Hypnotique Protocol Esoteric Hypnosis®.  

Cancellation and Refund Policies

Cancellation Policy for First Light® Flower Essence Therapy Consultations

If necessary, you can change your booking within 48 hours of your appointment.
A 20% cancellation fee for an appointment cancelled with less than 24 hours notice may be incurred.

First Light® In Class Workshop Withdrawals and Cancellation Policy

Due to high demand and limited spaces, if you cannot attend or you cancel:

  • If you wish to withdraw from a First Light® course you are enrolled in please notify me in writing of your intentions at least 7 days prior to the course commencement date where possible.
  • If you choose to withdraw from a course and notify me in writing within 72 hours (3 days) and no later than 24 hours before the course is due to commence, a refund of pre-paid course fees will be made, less a 20% administration charge of the total course fee. You also have the option of attending another workshop of your choice at a later date within a 12 month period.
  • If you choose to withdraw from a course less than 24 hours before the course is due to commence, any prepaid fees will be refunded less a 75% administration and cancellation charge. You also have the option of attending another workshop of your choice at a later date within a 12 month period.

First Light® In Class Workshops Payment Plan

Payment plan options available. Please contact me for more details a

[email protected]

 Cancellation Policy for HypnoSuccess Soul Coach® and Hypnotique Protocol Esoteric Hypnotherapy®

Cancellation Policy
A cancellation fee for an appointment cancelled with less than 24 hours notice may be incurred. As these are sequential session programs a cancellation impacts on the rhythm of the program, therefore I encourage you to ensure you can keep each appointment.

Refund Policy
The HypnoSuccess Soul Coach® and Hypnotique Protocol Esoteric Hypnotherapy® programs are a commitment both to yourself and your soul. If you do not complete it or are unable to do so, no refunds will be given.

Privacy Act

All information recorded in your medical records will be kept confidential in accordance with the Privacy Act 2020. Under the Privacy Act, you have the right to access, and correction of your personal records held by this practice. No information will be given to a third party without your consent. It is acknowledged that I consent to receiving regular email updates and understand that under no circumstances, will my address be made available to third parties of any kind. (Unsolicited Electronic Messages Act 2007). I understand that I can unsubscribe anytime.